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DTSTART:20200329T010000
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DTSTART;TZID=Europe/London:20210917T120000
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DTSTAMP:20260424T151515
CREATED:20210909T093551Z
LAST-MODIFIED:20210909T093551Z
UID:8459-1631880000-1631883600@dev.steeryourbusiness.com
SUMMARY:What Is Customer Experience
DESCRIPTION:You will learn\n– How a small business can compete- and win– in a global market\n– How to stop spending money on marketing – over and over and over again…\n– How building an impressive experience using structure- to save time & money later \nBusiness owners will learn\n* What IS customer experience and how it differs from Customer Service\n* How CX fits into the Highstreet business model\n* The Luna method – a 3 phased approach\n* The first steps to re creating your Customer Experience
URL:https://dev.steeryourbusiness.com/event/what-is-customer-experience/
ATTACH;FMTTYPE=image/png:https://dev.steeryourbusiness.com/wp-content/uploads/2021/03/luna_logo_CMYK.png
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