Unlocking Product Success with Daily Data
Until recently, and for over a decade, I was Head of Digital and Chief Product Officer (CPO) at Freeads, having the privilege of being part of an incredible journey. Growing 400% from 1m in 2010 to 4m in 2013 was truly a collective effort. I believe this journey speaks to the importance of strategic digital […]
Highs and Lows Of Running A Family Business
In 2020, Oxford Economics estimated there were 4.8 family million businesses in the UK, making up 85.9% of all private sector businesses, employing 13.9 million workers, 51.5% of private sector employment. Family run businesses can be extremely successful. The individuals know each other well and at least in the early days, they are all pulling […]
Salary or Dividend For Company Owners and Directors?
It has generally been the case that dividends have offered company owners and directors a cost effective and flexible remuneration option compared to a bonus or salary. However, the gap between the two has narrowed more recently, and with the recent Corporation Tax rise from 19% flat rate to an upper rate of 25%, it […]
Culture Positivity For A Healthy Workplace
A positive culture is crucial for many reasons, including employee wellbeing and attracting and retaining staff. A positive culture within an organization is essential for a variety of reasons, and its impact extends beyond just the well-being of employees. Some key reasons as to why a positive culture is crucial can come down to promoting […]
Sickness Absences Are At An All-Time High
The number of fit notes issued in the UK hit a record high last year – 10.4 million. In part, the increase has been attributed to the economic crisis and also to the impact of the pandemic, which has led to more stress-related absences. If you’ve been noticing increased absences, it might be having negative effects […]
Customer Service For Profit
In today’s highly competitive business landscape, companies are constantly seeking new ways to differentiate themselves and gain a competitive edge. While various strategies and tactics can be employed to achieve this, one aspect that often stands out as a crucial factor in determining success is customer service. Providing exceptional customer service not only fosters positive […]
